Telemedicine

We are taking this opportunity to let you know that we are still open for well visits as well as sick visits that are deemed necessary by our medical staff.

As we try to prevent putting patients and staff at risk, we have also introduced an option for telemedicine visits. We will be using a HIPAA-compliant platform where we will be able to virtually examine your child for certain issues. We will not be able to use telemedicine for all types of illnesses or conditions. However, in some cases, if your child has a mild illness that does not need an in-person visit, we may be able to briefly examine virtually and give reassurance and recommendations.

Symptoms that can be addressed:
Cold and cough symptoms
Upper Respiratory symptoms
Fever
Vomiting/Diarrhea
Conjunctivitis (“Pink Eye”)
Rashes
Allergies
Newborn concerns such as reflux, umbilical cord, eye discharge and rashes

Telemedicine appointments will be available
Monday through Saturday 9am -12pm.

Please note: Telemedicine visits are billed to your insurance and may go toward your deductible. You will also have a Copay according to your plan’s rules, the same as it would be for in-person visits.

How to book an appointment:

-Email [email protected] to request an appointment Monday through Saturday 9am -12pm.

-Include 3 choices of preferred times for virtual appointments that work for you during these windows.

-Include the reason you are requesting an appointment (i.e. describe the child’s symptoms)

-The doctor on call will email you back JUST PRIOR TO or DURING THE SHIFT WHICH STARTS AT 9AM.

-Look out for their emailed response - the email will have a link for you to click to join the virtual visit, and the approximate time the visit will start.

IMPORTANT: this email address will only be checked during the times stated above.

If you have an urgent medical issue, please call the office at 212 460 5600. Nurses and/or a doctor on call are always available for phone calls.